Privacy and Cookies


Clothilde Courtois trades as “Clothilde Courtois (True-Words)”. Clothilde may be contacted through the website, She may process “personal data” and/or “special category data” as defined in UK data protection legislation. This processing may be on her own behalf or on behalf of her clients – either way Clothilde processes data as part of the contracted services and/or the administration. Clothilde realises the importance of confidentiality. Data may be processed in electronic format and is held on a cloud-based system. All feasible security measures are in place. Data are held as long as they are relevant to the purpose for collection and/or if there is a statutory retention period. All data are destroyed by secure means when no longer required.

Data may be shared with third parties as part of the contracted services and/or if Clothilde is required by law to do so. She cannot accept any liability for any processing conducted by a third party outside her remit.

As part of compliance, a cookie audit has been conducted on the website.  Cookies are internet files used by the system to view websites and their content. The site does not utilise cookies

None of the above affects your rights under the legislation, in particular your right to access the data that may be held on you. If you wish to request a copy of your data, please submit it in writing/email to the business through the website. Please include enough information to enable Clothilde to identify you and search for appropriate data.

If you are dissatisfied with this policy, have queries about the data protection procedures or wish to lodge a complaint, please contact the business in the first instance. Thereafter you have the right to submit a complaint to the Supervisory Authority, the Information Commissioner’s Office (ICO):

The Information Commissioner’s Office

Wycliffe House

Water Lane


Cheshire SK9 5AF